🏛️ Reykjavíkurborg IT System Architecture

Real-time Integration Flow & Component Status

📱 User Interface Layer
📝
PowerApp Forms
Active
💬
Teams Interface
Active
📊
Hakkavélin Excel
Active
📁
SharePoint Lists
Active
⬇️
⚙️ Automation & Orchestration Layer
🔄
16 Power Automate Flows
14 Active, 2 Offline
💻
PowerShell Runbooks
15 Scripts
📋
Logging System
Real-time
⬇️
🛠️ Service Integration Layer
☎️
Teams Admin Center
Connected
🔐
Azure AD
Connected
🎫
Jira & Assets
Connected
📚
Confluence
Connected

📊 Example: Phone Number Assignment Flow

1
User requests phone via PowerApp or Teams
2
Request saved to SharePoint list "Teams Laus númer"
3
Power Automate flow "Teams Símanúmer í notkun SP" triggers
4
PowerShell script "Teams-register-new-phonenumber" executes
5
Teams Admin Center updates with new configuration
6
SharePoint logging records completion
7
Jira ticket auto-closes with resolution
98.2%
Flow Success Rate
1000+
Devices Managed
3.2min
Avg Assignment Time
312
Monthly Flow Runs
49h
Monthly Hours
24/7
Availability
Component Details
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